Dear Hotelier,

Setting a high standard of guest experience is easy – maintaining it is hard.

Especially during high occupancy days when the staff pressure runs high and guest patience runs low. Even with adequate staffing, things slip through the cracks.

We built Haven to help your staff never miss out on guest orders and requests – and for your guests to never feel ignored.

Launch your hotel’s branded, QR-lead guest app – runs on the phone browser, no downloads required. Guests can now order IRD, housekeeping requests, find offers, raise issues and see info on all hotel facilities – reducing enquiry call volumes.

Set internal order fulfilment targets for your team. All orders reliably get relayed to the right teams and auto-escalate as time passes. Nothing gets missed or mixed, everything is tracked.

Respond to guest issues before they get out of hand and become poor online reviews.

Haven dashboard shows you critical data on how many orders were placed, how many were fulfilled on time, how many got delayed, what items got ordered the most, who on your team is performing the best, etc.

Haven isn’t clunky and old – its modern, cloud-native and easy to use with zero dependency on your PMS.

At Haven, we are rapidly building new features that will ensure you and your staff are equipped with the right tech to provide an excellent guest service every time.

Join us in transforming hospitality.